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Quality policy

The management of AUGUSZTA HOSTEL Zrt. has committed itself to the continuous operation and development of the ISO 9001:2015 quality management system.
 
To increase the satisfaction of our customers and achieving the expected business results through the employment of process- and system-oriented, certified management systems.
 
Active sales & marketing activities that react sensitively to changing global trends are essential in order to reach our customers and exploit our capacities ever more efficiently.
 
In the centre of our activities is the realization of a thought process the aim of which is the constant exploration of the demands of customers (students and hostel guests), meeting these demands flexibly and to the greatest extent possible, and permanently enhancing their sense of satisfaction.
 
In order to understand customer requirements and to develop processes, the organization has made risk-based thinking a part of our activities in the course of planning and operating processes.
 
To achieve this we employ dedicated managers and experts sensitive to the provision of quality services who are capable of employing the very latest know-how, professionals who are team players, speak foreign languages, have initiative and effectively integrate and direct the work of employees, and we continually develop their expertise to attain this goal.
 
The standard of our service is determined both by its human resource performance and the state of the infrastructure. It is in all our interests to preserve this in the long term and, given the opportunity, develop it.
 
This is why we expect all our colleagues and sub-contractors to display a commitment towards this end in the interest of creating a high standard of service.
 
We would like to stay a popular student hostel and hotel, due to this we are continuously expending our services to stay attractive for students and guests alike and to be an essential “home” for them. 

Reaching these conditions it will enhance the reputation of AUGUSZTA HOSTEL ZRT. And contributes to achieve the appointed goals. 
 
Debrecen, 15 April, 2016
 
Bernáth Lajosné
hotel director


 

Contact Us

Get directions: 4032 Debrecen, Móricz Zsigmond körút 22 Call us: +36 (52) 513 100
© 2018 All rights reserved! Üzemeltető cég: Auguszta Hotel Zrt. 4028-Debrecen, Kassai u. 26.
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