The process of reservation

(For the second semester of the 2010/2011 school year)
  1. The student sends us a written reservation


    1. The student either personally or through an agent sends us a reservation from our website (www.augusztahotel.hu) or directly to our e-mail address (auguszta@hunep.hu)


  2. The Hostel confirms the availability of apartments


    1. If we have available apartments, we confirm the request of reservation, inform the student about the further steps, put the reservation into our records as optional


    2. If we do not have available apartments, we offer alternatives and upon request we put the student on our waiting list


  3. The student transfers the deposit and the rent for the semester


    1. The student transfers to the Hostel's bank account the 475 EUR deposit and the appropriate rent for the semester based on the room type


    2. Reservations are only possible for at least 1 semester


  4. The Hostel confirms receiving the transferred amount


    1. After receiving and processing the transfer we confirm receiving the transferred amount and change the reservation from optional to guaranteed


    2. The priority of reservations is the order of receiving the transfer


    3. The confirmation usually takes place in 3-4 weeks after the transfer is made


  5. Arrival and moving in


    1. The transferred deposit is handled as reservation deposit until the student arrives, and if the student does not fulfill the reservation, the reservation deposit is not refundable


    2. Upon arrival the student comes to the reception and after filling out the appropriate forms (s)he can move in into his/her apartment, provided that his/her payment obligations have fully been met


    3. The student cannot receive the room key without paying the deposit and the rent for the first month


    4. The student bears the financial responsibility for all the equipments in his/her apartment, therefore we would like to ask all the students to check the room inventory list thoroughly and report all problems at the reception within 24 hours after moving in! (we cannot accept any complaints later)


    5. The student has to sign the actual contract at the office within 3 days after moving in